We’re happy to offer refunds on unopened and unused products within 30 days of purchase.For health and safety reasons, we’re unfortunately unable to accept returns for any items that have been opened or used.To begin the return process, please email us at Contact@stickindustry.com with clear photos of all items received in your order. Once your return is received and inspected to confirm the products are unused and in original condition, we’ll issue a refund to your original payment method.If you have any questions or need assistance, feel free to reach out — we’re here to help every step of the way.